TAMASHIMA.tokyo - Tourist information site for the Tama area and islands of Tokyo
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Language: ENG

Site Policy

■Accessibility Policy

This site aims to comply with the "A" grade of the Japanese Industrial Standard JISX8341-3:2010 "Guidelines for older persons and persons with disabilities-Information and communications equipment, software and services-Part 3: Web content" (hereinafter "JISX8341-3").

1.Scope of Application

Applies to all pages of the website (https://tamashima.tokyo/).


The following items are not considered within the scope due to difficulties relating to revisions.

  1. Content where revisable data does not exist (data cannot be revised).
  2. A portion of past images and videos
  3. Services and related content provided by external parties
  4. PDF data

Privacy Policy

This site collects personal information from all visitors to the site within a scope necessary to provide services (providing information via the website, accepting various opinions, etc.). The collection, use, and management of information on this website shall be conducted appropriately as follows based on the Tokyo Metropolitan Ordinance on the Protection of Personal Information (Ordinance No. 113, Dec. 21, 1990) (hereinafter referred to as "the Ordinance"), and we shall strive to build a website that everyone can use with peace of mind.

Personal Information

Personal information refers to addresses, names, telephone numbers, email addresses, and other information that the Tokyo Metropolitan Government receives through this website that enable the identification of specific persons.

Scope of Application

This policy is applicable only to this website, and is not applicable to other websites to which this website is linked.
The handling of information on linked websites is the responsibility of the respective organizations.

Collection of Personal Information

The collection of information on this website by the Tokyo Metropolitan Government shall, in principle, be based on the willing provision of information (registration) by persons who use this website.
The purpose of collecting personal information shall be clearly indicated when collecting such information.
The collection of personal information shall be conducted within the scope necessary to achieve the indicated purpose.

Limitations on the Use of Personal Information

The personal information that has been provided (registered) by users shall be used within the scope of the purpose indicated in advance. No use of personal information by the administrator of this website shall be made beyond the purpose of its collection, nor shall the personal information be provided to a party other than the implementing agency(*) except in cases otherwise determined by the Ordinance. However, information such as user attributes statistically processed may be made public as long as they contain no personal information. *The implementing agency refers to the Governor of Tokyo, the administrative commission, municipal public enterprise commissioner, and fire commissioner, as well as any heads of administrative institutions specified by Tokyo Metropolitan Government regulations.

Handling of Personal Information

The administrator of the website shall maintain strict control over the personal information that is collected, and shall take appropriate measures to prevent leakage, unlawful use, unlawful diversion, falsification, etc.
The operation of this website may be consigned to third parties, in which case the consignee shall take equivalent and appropriate measures.

User Information Not Included in Personal Information

This site automatically collects information such as internet domain names, IP addresses, and user environments (hereinafter "User Information").
The User Information collected is limited to that which is used for the purpose of improving the site's usability.
Also, it will only be used within that scope. However, information such as access and user environment information statistically processed may be made public.

■Rights and Links

First, Copyrights

All information listed on this site (text, photos, illustrations, etc.) are subject to copyright. All TAMASHIMA.tokyo pages are also subject to copyright as edited work, and are protected by copyright laws.
These may not be reproduced or used without permission except in cases permitted by copyright laws, such as "reproduction for personal use" or "quoting."
Adobe Acrobat is the registered trademark of Adobe Systems Incorporated.
*All other company names, products, etc. are company or registered trademarks of the respective companies.

Second, Links

Links to this site may, in principle, be created regardless of commercial or non-commercial nature. However, we ask to refrain from linking if any of the following is true or has the potential to be true.

  • Cases where the content is intended to slander or harm the reputations of the Tokyo Metropolitan Government or other companies (persons) and groups.
  • Cases where the action violates or has the potential to infringe on the copyrights, trademarks, and other intellectual property, property, privacy, as well as publicity rights or other rights of the Tokyo Metropolitan Government or other companies (persons) and groups.
  • Cases where the fact that content is that of the Tokyo Metropolitan Government becomes unclear, such as exhibiting this site within a frame, such that third parties may be mislead.
  • In addition to the above items, cases of violations of laws and regulations, and any acts in violation of the law or public order and morality, and cases where this has potential to obstruct the operation of the site.
  • Cases where logos or designs held by the Tokyo Metropolitan Government are used in links without permission.
  • Cases of links created such as to obscure the original source of the information.

It should be noted that the URL of this site may change without prior notice. We ask for your understanding.
The Tokyo Metropolitan Government is not responsible for any damages or complaints related to links. We ask for your understanding.

■Legal Matters

First, Disclaimers

We make no guarantees that the information on this website is complete or accurate. Information may be changed without prior notice. We bear no responsibility whatsoever concerning any loss caused directly or indirectly from using the information or content on this website.

Second, Prohibited Matters

The following acts are prohibited when using this website

  • Acts that obstruct or otherwise impede the operation of this website.
  • Acts that cause harm or have the potential to cause damage, such as the inconvenience, disadvantage, or invasion of privacy of other users, third parties, or our company.
  • Acts that are or have the potential to be offensive to public order and morals.
  • Acts that violate laws, regulations, or ordinances.
  • Any other acts that the Tokyo Metropolitan Government determines to be inappropriate.

Third, Applicable Law and Court with Jurisdiction

Unless specified otherwise, use of this website and the interpretation and application of the Site Policy inscribed here shall be in accordance with Japanese law. The Tokyo District Court shall have exclusive jurisdiction in the first instance over all disputes concerning the use of this website.

■Cookie Policy

TAMASHIMA.tokyo ("us", "we", or "our") uses cookies on the https://tamashima.tokyo/en/ website (the "Service"). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies. Please note we may change this Cookie Policy at any time.

  • What are cookies

    Cookies are small pieces of text sent to your web browser by a website you visit. A cookie enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

    A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

    Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

  • How we use cookies

    When you use and access this website, we may place a number of cookies files in our web browser.

    We use cookies to track information on how our website is used so that we can make improvements, to monitor our website performance and to analyze how our visitor use our website. Cookies also enable us to provide a tailored user experience by displaying contents and measure advertisement impression and clicks.

    A server cannot find out a name or email address, or anything about a user's computer, by using cookies.

    We may share your cookie information with selected third parties including adverting agencies, data managers and integrators.

  • Third-party cookies

    In addition to our own cookies, we also gather information on users' site usage status and provide them to social media, advertisement distribution and data analysis partners such as Google and Facebook. Each partner may use this information in combination with other information the user provided to each partner or other information gathered when the user used each partner's service.

    For example, we use Google Analytics to help us monitor our website traffic and analyze what our visitors read on our websites. We may also use third party cookies to help us run market research, improve website functionality or contents.

    Our partners may include those located outside the European Economic Area, including any destination where the privacy laws of the country concerned may be different and less protective than those of EEA countries. The data protection laws in these countries may differ from those of the country in which you are located (i.e. many of the rights provided in the EEA to the data subjects of the data are not given). We will ensure the adequate measures are taken concerning the protection of your cookies by executing standard contract clauses based on the EU General Data Protection Regulation, etc.

  • What are your choices regarding cookies

    You have the right to withdraw your consent to the use of these cookies at any time. However, disabling a cookie or category of cookie will not delete an existing cookie from a browser, so this will need to be done separately from within your own browser. Please visit the help pages of your web browser.

    Please note that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

    For any other web browser, please visit your web browser's official web pages.

    You may lodge a complaint with any data protection authority that has jurisdiction over us and/or is located in your place of residence.

  • Where can you find more information about cookies

    You can learn more about cookies on the following third-party websites.

    Cookie Purpose Reference
    Google Analytics Traffic Analysis (1) Security and privacy in Universal Analytics
    (2) Google Analytics Opt-out Browser Add-on
    Google Maps/Google Earth eo-location services (1) Privacy Policy
    https://www.google.com/intl/ALL/policies/privacy/index.html (2) Google Maps/Google Earth Additional Terms of Service
    Google Adwords Ad Delivery (1) Privacy Policy http://www.google.co.jp/intl/en/policies/privacy/
    Advertising http://www.google.co.jp/intl/en/policies/technologies/ads/
    *Remarketing https://support.google.com/adwords/answer/2453998
    (2) Settings for Google ads http://www.google.com/ads/preferences/
    *To opt out of DFP(DoubleClick for Publishers) or DFA(DoubleClick for Advertisers)
    configure "Opt out of interest-based Google ads across the web"
    Facebook Ad Delivery (1) Data Policy https://www.facebook.com/about/privacy
    (2) About Facebook Ads https://www.facebook.com/help/769828729705201/
    *See "How Ads Work on Facebook" > "How does facebook decide which ads to show me and how can I control which ads I see?"
    ADARA Ad Targeting (1) Data Policy https://adara.com/privacy-promise/
    (2) Opt Out https://adara.com/opt-out/
    Treasure Data Traffic Analysis (1) Privacy Statement fr Customer Information
    Oracle BlueKai Ad Targeting (1) Oracle Marketing Cloud & Oracle Data Cloud Privacy Policy
    (2) Interest Based Advertising Enabled by Oracle Data Cloud

Contact us

TAMASHIMA.tokyo Office (within the Tokyo Convention & Visitors Bureau).

Nisshin Bldg. 2F, 346-6 Yamabuki-cho, Shinjuku-ku, Tokyo 162-0801, Japan

Last modified: July 27, 2018